Essence of Business Success
iKnow makes it easy for your customers to tell you how well you are doing. The iKnow platform allows you to measure your Net Promoter Score (NPS)* – the likelihood of your customers referring your business, in addition to other performance metrics.
Simple and Easy to Understand
iKnow presents reports in a clear and concise manner. These are simple and easy to understand at all levels of your business. The data practically speaks for itself!
iKnow is focused on delivering ROI for your business by empowering customer retention and referral business. iKnow is specifically designed to maintain objectivity at all levels.
*Net Promoter Score (NPS) is a customer loyalty metric and is a registered trademark of Fred Reicheld, Bain & Company, and Satmetrix.